Introduction

The approach to implementing a measurement programme to support software process management described in this paper was developed as and extension to the METKIT project, partially funded by the Commission of the European Communities as ESPRIT project 2384.
This project developed a set of 20 training modules on process improvement and "Measurement as a Management Tool".
Also a Measurement Starter Kit was developed to provide direct assistance to organisations wanting to set up a software measurement programme.

The approach is intended to generate quantifiable information of particular use to management.
Its philosophy is that measurement should provide quantifiable information aligned to business goals.
The METKIT approach is derived from leading companies in Europe, USA and Japan who have already used measurement successfully.

		Introduction
Presentation				Fundamental questions